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Our website is on a temporary hiatus, and we are not currently selling products. You're welcome to browse our product selection.

Help > Policies 

Policies

You may reach our customer service representatives from 8 AM to 4 PM Pacific Standard Time, Monday through Friday by calling 800.454.4018 or you may choose to e-mail us at customerservice@lanterncourt.com. We will respond to all e-mail inquiries within 48 hours.

International Orders

Please note that all prices are in $USD.  Your credit card company will do the latest currency conversion for you.  Please note that there may be duty, brokerage fees, and taxes that will be collected upon delivery.   These fees are not included in the shopping cart price and you will be charged for these upon receipt of items. If you would like a general estimate of these duties and taxes, please email us at customerservice@lanterncourt.com.

Wholesale Inquiries

For wholesale inquiries, please click here and submit your stores most current information. Approved accounts will have access to an order form online which can be submitted online or via email and fax.

Accepted Payment Methods

We accept Visa, MasterCard, Discover and American Express. We do not accept cash, money orders, checks or COD's.

Sales Tax

Sales tax is applicable on orders shipped to addresses in the state of California. The rate of sales tax for California residents is 8.75%. California state law requires that we charge sales tax on the full amount of the merchandise. Shipping charges will not be taxed.

Shipping

We ship out orders within one (1) business day. Orders usually arrive in 2-9 business days depending on the shipping method chosen. We ship from Santa Ana, CA.

Free Shipping*

Order now and pay no ground shipping on retail orders over $75! Valid for retail orders placed online and delivered to U.S. continental (48 states) addresses only. Offer is based on merchandise total and does not include taxes or additional charges (if applicable). Offer can be used as often as you wish, but cannot be combined with any other offer or coupon code and cannot be used for wholesale orders.

Returns/Refunds

Lantern Court LLC guarantees the integrity of our products and will replace or refund your order if item(s) are unused and in sellable condition within 14 days of ship receipt. We do not refund shipping. If you have an issue with your order we encourage you to email us with your order number as per your confirmation email and identify the issue. Contact us via email at returns@lanterncourt.com to set up a return with authorization number.

Damaged Items

Any damaged claim must be received within 5 days of receipt. Photographs of the packaging and product may be requested by our customer service team. Notice of loss or damage must be filed with UPS, and all packaging materials should be retained for UPS inspection.

Copyright

The copyright and other intellectual property rights in all material on this website including without limitation photographs, graphical images are owned by Lantern Court LLC and are protected by US and International laws and may not be copied or reproduced without the permission of Lantern Court LLC.
We do NOT authorise the copying, duplication, reproduction or alteration of any products, website content or free downloadable pages in any form, whether print, digital or online, without prior written consent.

All designs, images and graphics are copyrighted © Lantern Court LLC

© Copyright Lantern Court LLC. All website design, text, graphics, artwork, photographs, and selection and arrangement thereof are the copyrighted works of Lantern Court LLC. .

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