This policy explains how we collect and use personal information when you visit this website or enquire about Lantern Court, and how we use cookies.

Who we are

For the purposes of data protection law, the controller of your personal information is EK Facades Ltd, a company registered in England and Wales (company number 11719361), registered office 104 Welling High Street, Welling, United Kingdom, DA16 1AD. We are registered with the Information Commissioner’s Office (ICO) under registration number [ZA000000]. If you have any questions about this policy or how we handle your information, contact us at info@@ek-group.co.uk

The information we collect

We collect information that you give us directly — for example when you make an enquiry, register your interest, or book a viewing. This typically includes your name, email address, telephone number, and any details you choose to share about the type of apartment you are looking for.

When you use the website, we may also collect limited technical information about your visit, such as your device type, browser, and how you use the site. We use this only to keep the site working and to understand and improve how it is used, as described in the Cookies section below.

We do not knowingly collect information from anyone under 18.

How we use your information

We use your information to respond to your enquiries, to arrange and manage viewings, to provide information about Lantern Court, and to progress a potential sale. Our lawful basis for this is that the processing is necessary to take steps at your request before entering into a contract, that it is in our legitimate interests in responding to you and marketing our development, or that it is based on your consent where we have asked for it.

Marketing

We will only send you marketing about Lantern Court or related developments where you have asked us to, or where we are otherwise permitted to do so by law. You can ask us to stop sending marketing at any time, by using the unsubscribe link in any message or by contacting us directly.

Who we share it with

We may share your information with third parties who help us market and sell Lantern Court and manage the development — for example our appointed sales or marketing agents, our solicitors and conveyancers, and the managing agent for the building. We may also share information where we are required to do so by law. We do not sell your personal information to anyone.

How long we keep it

We keep your information only for as long as we need it for the purposes set out above — for the duration of your enquiry and any resulting purchase, and for a reasonable period afterwards to meet our legal and business obligations — after which it is securely deleted.

Your rights

Under data protection law you have a number of rights, including the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to ask for it to be transferred to another provider. To exercise any of these rights, contact us using the details above.

Cookies

Cookies are small files placed on your device when you visit a website. We use them to make this site work and to understand how it is used.

We use a small number of different cookies. Strictly necessary cookies are needed for the website to function and cannot be switched off. Analytics cookies help us understand how visitors use the site so that we can improve it; they are used only to produce aggregate statistics about site usage, and you can object to them at any time through our cookie settings. Functional cookies remember your preferences, such as display settings. Advertising cookies may be used to measure and tailor our marketing, and we set these only where you have given your consent.

You can accept or reject non-essential cookies using the banner shown when you first visit the site, and you can change your choices at any time through [our cookie settings / your browser settings]. Rejecting non-essential cookies is as straightforward as accepting them, and it will not stop you using the site.

Complaints

If you are unhappy with how we have handled your personal information, please contact us first, using the details above, so that we have the opportunity to put things right; we will acknowledge your complaint and respond to it. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The version published on this website is the current one, and we will show the date it was last updated below.

Last updated: July 2026